FAQ
Q: What do we need to bring?
A: The short answer is your food/clothing/personal Items. The resort is well equipped with most anything you should need for your stay. Still if this is your first time feel free to call or email with your questions. We are happy to help. A site visit before your stay, if possible, is a great idea also.
Q: Will we have cell phone service?
A: Cell phone service is spotty depending on your carrier. We suggest you advise anyone who may need to get in touch with you to text or email.
Q: What about BBQ grills?
A: There are several grills on the property including 2 large grills at the BBQ pad. Propane is provided for the gas grills. A charcoal grill is also provided, but you will need to bring your own briquettes.
Q: Do you provide firewood?
A: Yes. You will find a stack of firewood by the campfire pit on the BBQ pad. Should you run low we will be happy to bring more. But, please no bon fires.
Q: Are pets allowed?
A: Unfortunately, no. We love dogs, and other furry friends, but because of our hens they are not allowed.
Q: Is someone available if we have a problem during our stay?
A: Yes. We are always on hand to help should a need arise. In addition to picking up the trash daily, we are always nearby in case there is a problem.
Q: What is nearby for groceries and essentials?
A: There is a small general store 10 minutes away at 55 Scott Blvd, Trinity Center, CA 96091, and another in Coffee Creek. But, the majority of your food should be bought in advance. Weaverville (45 minutes) and Redding (1.5 hrs) both have plenty of shopping options.
Q: Should we plan to bring ice?
A: Probably not. We have a large ice maker in the saloon that is capable of making up to 160 lbs of ice a day. We are also able to provide you with ice blocks for coolers if needed to get food back home.
Q: Is smoking allowed?
A: Smoking is permitted on the outside verandas, the lawn areas and the pool. No smoking is allowed inside buildings or in the forest.
Q: Are pool towels provided?
A: Towels to use at the pool are provided, but most people like to bring beach towels also. We ask that you do not take our towels off the property.
Q: Is the pool heated?
A: No. We do have a solar blanket that can be floated on the pool when not in use which does a good job of heating the pool when the sun is up and holding the heat at night. Best months for swimming are July and August.
Q: What is the expectation at check out?
A: In preparation to depart, leave bedding on the beds and bath towels and pool towels in the bathrooms. Leave the roll away and any sleeping pads and bedding where they were used. We would encourage you to put more effort into tidying up the kitchens and saloon. We don’t mind if you leave your last dishes running in the dishwashers, but everything else needs to be washed and put away. Check out is 11 AM. Please be out of the second and third floors at that time. Check with us if you might need a bit more time to get your things out of the kitchen. Be sure to look behind doors, under beds, on the porches, the pool, the grounds, anywhere you might have left something.
